If you are not completely satisfied with our CPE product, please contact us within 30 days of purchase for a refund less any courses completed. The refund may be at a lower rate based on the number of hours completed. Contact us by email at wise@wiseguides.com or phone (800 713 2098).

WiseGuides CPE courses are reviewed periodically to assure that they are accurate, consistent, and up to date with currently accepted standards relating to the program's subject matter.

If you have any problems with our software or with our internet service, please contact us by phone at 800 713 2098 or by email. If you are not completely satisfied please refer to our money back guarantee.

Windows 95 or higher.
Internet Explorer version 5 or higher.
800x600 or higher screen resolution

Self-Study Questions are displayed at the end of each lesson. These questions are graded, but there is no failing grade. All Questions must be answered before the final exam is administered. The passing grade for the final exam is 70%. If the final is failed, it may be taken once more. After the second final, the course must be taken again. There is no charge to retake the course.